Customer Service A Practical Approach 6th Edition

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Customer Service: A Practical Approach (6th Edition) Test Bank ~ Description. Author: Harris, Elaine K. Edition: 6 Number Of Pages: 192 Publisher: Pearson Release Date: 15-01-2012 Details: The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wide range of knowledge and .

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