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This is Service Design Thinking: Basics, Tools, Cases ~ Basics: outlines service design thinking along five basic principles Tools: describing a variety of tools and methods used in Service Design Thinking Cases: vivid examples for the introduced fundamentals with real-life case studies from 5 companies that did inspiring projects within the field of Service Design

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This Is Service Design Thinking: Basics, Tools, Cases ~ This Is Service Design Thinking: Basics, Tools, Cases Mark Stickdorn This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside.

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